Rooms That Work.
Every Time.
Independent Crestron programmer for AV integrators who need reliable subcontract work — and direct clients whose installed AV systems need to stop failing. Based in Connecticut, serving the Northeast and beyond.
Typically responds within 4 hours
Programming You Can Watch Before You Hire
We show our work. Watch a Crestron system walkthrough, a touchscreen UI in action, or a complete AV system demonstration, so you know exactly what you're getting before the first call.
Captions available — click the CC button in the YouTube player.
Is This Your AV System?
If any of these sound familiar, you're not alone — and you're in the right place. These are the situations we're built for.
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Something Is Missing
Your programmer disappeared — or was never there.
The system runs, but nobody can explain how. No source code, no signal flow documentation, no handoff notes. You can't modify it, can't bid it out, and can't answer your client's questions. This is the most common situation we're brought into.
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The System Never Works Right
Every session starts with someone rebooting something. Signal drops, audio cuts, the right inputs don't route. You've had multiple technicians look at it. Nobody found the root cause because nobody looked at the code.
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No Source Code. No Documentation.
The previous programmer compiled and left. You can't modify the system, can't hand it to another contractor, and your client is asking questions you can't answer. We recover, document, and repair.
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Spec Recommendations Tied to a Dealer
The AV firm recommending your system also sells it. Their documentation reflects their preferred brands. You need an independent audit you can put out to competitive bid — from someone with no hardware to sell.
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Callbacks That Never Stop
You commission a system, train the client once, and they're calling every week. The system works — users don't. Without structured training tied to the actual installed system, service calls become a cost center.
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No Record of What's Installed
Facilities managers inheriting a building. Architects designing a renovation. No signal flow diagrams, no equipment list, no configuration records. We document what's there — in a format you can actually use.
One Partner. Every AV Platform.
Crestron, Biamp, Q-SYS, and Extron — programmed, integrated, audited, and supported. Independent of manufacturers and dealers, which means our recommendations are based on what your project needs.
- Core Service — Gold Masters
Control system design, touchscreen UI, driver development, and full commissioning. Delivered by a Crestron Certified Gold Masters programmer — the industry's highest individual certification level. Clean, documented code. Source files delivered with every project. We subcontract for integrators across the Northeast and beyond.
- Audio DSP & AV Design
Biamp Tesira programming for meeting spaces, boardrooms, auditoriums, and distributed audio — routed and tuned for intelligibility. Q-SYS design, integration, and system architecture. Both platforms certified. Works with your existing equipment where possible.
- AV Design & Integration
Extron, Q-SYS, and multi-platform AV design and integration. Signal management, switcher configuration, and infrastructure design. We specify and integrate the right equipment for the application — no vendor loyalty, no artificial boundaries.
- For Architects & Engineers
Independent AV audits delivering manufacturer-neutral findings, signal flow diagrams, equipment inventories, and specification-ready documentation. Designed for architects, design engineers, and facilities managers who need records they can trust and share.
- Emergency Service
Undocumented Crestron, Biamp, or Q-SYS code left by a previous programmer. We diagnose, decompile where possible, document fully, and rebuild to a standard you can maintain and hand off. Root cause first — no patches.
- Reduces Callbacks
Connecticut's most comprehensive hands-on AV user training. Tied to the actual installed system — not a generic tutorial. Trained users generate fewer service calls. Fewer service calls reduce integrator cost. This is the ROI argument most AV firms miss.
- Ongoing Support
Remote diagnostics for fast issue resolution without a truck roll. On-site when necessary. Service plans available for facilities that need regular maintenance coverage. Documented resolutions — not just verbal fix-and-leave.
- IT & Infrastructure
AV systems depend on the network they run on. We work directly with your IT team, run network scans, and verify data flow to ensure AV and IT infrastructure are correctly aligned. Many AV performance issues are structural — we help identify whether the right repair is an AV fix or an IT escalation, and connect you with the relevant support.
- User Experience
Custom Crestron and Q-SYS touchscreen layouts built for the people who press the buttons daily. Logical flow, minimal user error, consistent visual language across a facility. Good UI design is why your training sticks.
- 4+ Certified Platforms
- 100% Source Code Delivered
- 4hr Typical Response Time
- 0 Dealer Agreements
No Manufacturer Deals.
No Dealer Agreements.
No Conflicts of Interest.
Most AV firms carry manufacturer agreements — dealer incentives, co-op funding, and certification tiers that reward volume over fit. Those relationships quietly shape what gets specified, and what gets overlooked.
AV Coding is a Crestron Services Provider — a program that certifies programming competency. What it doesn't mean is exclusivity. We hold no dealer agreements and accept no manufacturer incentives from Crestron or anyone else. When we specify Crestron, Biamp, Q-SYS, or Extron for a project, it's because the specification is right for the application — not because a sales rep called us this quarter.
For architects and design engineers, that independence means AV audit documentation and system specifications you can put out to competitive bid from any integrator. For AV integrators subcontracting our programming work: we will not contact your clients, ever.
- For AV Integrators Your client relationship stays yours. Full stop.
- For Direct Clients Equipment recommendations based on fit — not margin.
- For Architects Neutral AV specifications for competitive bid. Documented. Defensible.
"We support integrators, manufacturers, and service firms. We do not compete for your clients."
— AV Coding non-compete policy
- No direct outreach to integrator clients
- No dealer agreements or manufacturer incentives
- Source code always delivered to the client of record
- Subcontracting work stays subcontracted
- AV audit documentation you own outright
- IT coordination and network scanning on request
Existing System Not Working?
We Repair It.
Whether a previous programmer left undocumented Crestron or Biamp code, a system never worked correctly from day one, or your client is calling every week — we audit, document, and resolve. Legacy code rescue is one of our most requested services.
- Audit First Every remediation starts with a documented system audit — written findings you own, regardless of what comes next. No work begins until you understand what you have.
- Root Cause We identify why the system failed, not just the symptom. Patches that return in six months aren't acceptable. We repair underlying causes. Crestron, Biamp, Q-SYS, and Extron systems all diagnosed from the same engagement.
- Source Code All repaired or rebuilt code delivered with full uncompiled source. No lock-in. No proprietary black boxes you can't hand to the next programmer. Source code belongs to you.
- User Training Every remediation includes structured AV user training — because the most common source of repeat service calls is a system that users don't know how to operate correctly. Connecticut's most comprehensive hands-on training program.
- Documentation AV system documentation delivered in a format usable by architects, facilities managers, and future integrators. Signal flow diagrams, equipment records, configuration notes. Your knowledge asset — not ours.
Written audit report delivered within 5 business days
What Clients Say
From MIT-Sloan to CERN — trusted by institutions that can't afford AV to fail.
- VerifiedMulti-Room AV Programming — MIT Sloan School of Management
As a client, I have felt well served by AV Coding's programming. The technical depth bridges the gap between systems engineering and execution — fixing problems unforeseen by installers and interpreting customer expectations into system function. In one case typical of this thoroughness, AV Coding worked with us at length to delve into the code of a recording system not directly in scope, so we could use Crestron control to access its commands. Committed to fully successful project completion; going the extra mile, or two, as necessary. At MIT-Sloan, over a period of years, we have put in a number of facilities of varying purpose and complexity whose control systems were programmed completely by AV Coding. I would not hesitate to approach them with any project, simple or complex.
- VerifiedComplex Multi-System AV Integration — CERN / AMS Collaboration
It was a very happy experience to work with AV Coding, who provided top quality work on the audio/video system integration of our conference room. It was quite a complicated system including one video conference codec, 3 projectors, 3 TVs, 6 video feeds from a dedicated network, blinds, curtains, and a lighting control system. AV Coding was always very patient — listening carefully, understanding our requirements, providing expertise, and realizing a system beyond our expectations. Very professional and reliable.
- VerifiedAV System Design, Programming & Customer Experience
AV Coding exceeds in writing code and designing rooms specific to the needs of the customer. It is unique to find a company who can both program efficient and functional code while delivering the best customer service at the same time. Fully understanding what 'functional' and 'easy to use' means to the customer can only be accomplished by truly listening — and AV Coding gets this. One of the best ways to accomplish this is to build a prototype and have the customer review before moving to the next phase. AV Coding excels in using this model. AV Coding truly stands out above the rest.
Ready to Get Your
AV Working Right?
Pick a time below — we call you before the scheduled meeting so we're already prepared for your situation. No forms, no sales pitch, no obligation.
Typically responds within 4 hours
- Source code shared with you — work with us only when you want to
- Gold Masters · CSP Certified
- Dealer-Independent · No Conflicts